Glossary

Startup finance, defined

29 terms founders meet when they look at their own numbers, on one page. Each has a one-sentence definition, the formula and, where one exists, a worked example and the named source. Terms with a full guide link to it. The reference ranges also live together on the benchmarks page.

Cash and runway

How fast the bank balance falls, and how long it lasts.

Runway

Also known as Cash runway

Runway is the number of months a company can keep operating before it runs out of cash, at its current rate of spending.

Formula
runway (months) = cash on hand / net monthly burn

Example: €400,000 in the bank with €35,000 of net monthly burn is 11.4 months of runway.

Benchmark: Most investors expect 18 to 24 months after a round. Below 6 months you are raising from a weak position.

Runway is the most consequential number in an early company, because it converts every other decision into a deadline. A hire, a tool, a marketing budget: each one shortens it, and the question is always whether the thing bought moves the company further than the months it cost.

It is computed from net burn, not gross spending. A company spending €52,000 and collecting €28,000 burns €24,000, and its runway reflects the €24,000. Companies that quote runway off gross spend understate it, sometimes badly.

The figure is only as current as its inputs. A runway calculated from a spreadsheet last updated six weeks ago is not a runway, it is a memory.

How do you calculate runway?

Divide the cash you have by your net monthly burn, which is spending minus incoming cash. Use a three-month average for burn rather than one month's figure, since a single month can be flattered by an annual prepayment or distorted by a one-off cost.

How much runway should a startup have?

Investors typically expect a round to buy 18 to 24 months. Operationally, 12 months is the line: below it, fundraising or cutting costs becomes your actual job, because a raise takes roughly six months and you never want to negotiate from your last few.

Is runway the same as burn rate?

No, they are two halves of one calculation. Burn rate is how much cash you lose per month; runway is how many months you can sustain it. Burn is the speed, runway is the distance left, and cash in the bank connects them.

Related: Burn rate, Net burn, Default alive, 13-week cash flow forecast

Net burn

Net burn is total cash out minus total cash in over a period, and it is the figure that determines runway.

Formula
net burn = cash out − cash in

Net burn is the honest measure of how fast the bank balance falls. If it is zero or negative the company is cash-flow positive and runway is not the binding constraint.

It moves with revenue, which makes it flattering in a strong month and alarming in a weak one. Watching it alongside gross burn separates a spending problem from a revenue problem.

Related: Gross burn, Burn rate, Runway, Negative cash flow

Gross burn

Gross burn is the total cash a company spends in a period, before counting any revenue.

Formula
gross burn = total cash out

Gross burn is the cost of running the company as it currently exists. Because it ignores revenue, it answers a different question from net burn: not how fast are we losing money, but how much does this machine cost to operate.

It is the number to look at when planning cuts, since it is the side of the equation you control.

Related: Net burn, Burn rate

Negative cash flow

Negative cash flow means a business paid out more cash than it collected over a period, so its bank balance fell.

Formula
net cash flow = cash in − cash out

Example: Collecting €28,000 in a month while paying out €52,000 is a net cash flow of −€24,000: the bank balance ends the month €24,000 lower.

Negative cash flow is a state, not a verdict. A funded startup spending ahead of revenue is negative by design, and so is a seasonal business in its quiet months. What makes it fine or fatal is whether it is chosen and financed: chosen means the shortfall buys something specific, financed means the reserves cover the months until it stops.

The moment cash flow turns negative, runway becomes the number that matters, because cash divided by the monthly shortfall is the count of months the situation can continue. A company that knows that number is managing; one that does not is drifting.

The dangerous version is structural: costs above revenue with no mechanism that closes the gap, where each month simply repeats the last one with less cash. The test is to name the specific thing that ends it, a launch, a price change, a cost cut, and the date by which it must. If neither exists, the negative cash flow is not a phase, it is the trajectory.

Related: Net burn, Runway, Burn rate, Path to profitability

13-week cash flow forecast

A 13-week cash flow forecast projects cash in and out week by week over the next quarter, the horizon where a business can still act before a shortfall arrives.

Formula
closing cash = opening cash + receipts − payments,
rolled forward one week at a time for 13 weeks

The method comes from turnaround and restructuring practice, where it is the standard document lenders and advisors ask for when cash is tight, and it earned that role for a reason: 13 weeks is one quarter, far enough out to act on and near enough to predict honestly.

The weekly grain is the point. A monthly forecast can show a positive month that hides a fatal week inside it, because payroll leaves on the 25th and the big invoice arrives on the 30th. Weekly resolution surfaces exactly those timing collisions, which are how businesses that are profitable on paper still bounce payments.

It works as a discipline, not a document: each week the oldest week drops off, a new week is added, and last week's forecast is compared with what actually happened. The forecast-versus-actual gap is where you learn whether your assumptions about customer payment behavior are true.

Related: Negative cash flow, Runway, Net burn

Path to profitability

A path to profitability is the specific sequence of revenue growth and cost changes that would carry a company from losing money to covering its own costs.

The phrase is only useful when it is arithmetic rather than intent. A real path names the revenue level required, the cost base assumed, and the date at which the two meet.

It is closely related to being default alive, which is the same question asked as a yes or no.

Related: Default alive, Break-even point, Runway

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Revenue

Recurring revenue, what it is made of, and what erodes it.

MRR

Also known as Monthly recurring revenue

MRR is the predictable revenue a subscription business earns each month from active subscriptions, excluding one-off fees.

Formula
MRR = number of active accounts × average revenue per account

Example: 180 customers paying an average of €210 a month is €37,800 MRR.

Benchmark: Paul Graham's yardstick for YC-stage startups: 5 to 7 percent growth a week is good, 10 percent is exceptional. Most companies at that stage measure it on MRR.

Source: Paul Graham, “Startup = Growth” (2012)

Related: ARR, Churn rate, Expansion revenue, Net revenue retention

ARR

Also known as Annual recurring revenue

ARR is the annualised value of a company's recurring revenue, calculated as monthly recurring revenue multiplied by twelve.

Formula
ARR = MRR × 12

Example: €37,800 of MRR is €453,600 of ARR.

Benchmark: The venture-scale reference is T2D3: from about €1M ARR, triple it twice, then double it three times, reaching €100M around year five (Neeraj Agrawal, 2015).

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: MRR, Burn multiple

Churn rate

Churn rate is the percentage of customers or revenue lost over a period, usually measured monthly.

Formula
customer churn = customers lost / customers at start
revenue churn = MRR lost / MRR at start

Example: Losing 12 of 400 customers in a month is 3 percent customer churn.

Benchmark: SMB SaaS commonly runs 3 to 5 percent monthly. Products sold to larger companies target under 1 percent.

Customer churn counts logos, revenue churn counts money, and they diverge when accounts differ in size. Losing small accounts puts revenue churn below customer churn; losing large ones does the reverse. Watching both tells you which customers you are losing.

Churn compounds, which is why small differences matter so much. Five percent monthly churn loses roughly 46 percent of customers in a year.

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: MRR, Net revenue retention, Customer lifetime value, SaaS quick ratio

Expansion revenue

Expansion revenue is additional recurring revenue from existing customers through upgrades, added seats or usage growth.

Expansion is the cheapest revenue a company can earn, because the customer is already acquired, onboarded and paying. It carries no acquisition cost.

It is what pushes net revenue retention above 100 percent, and its absence is why some products with low churn still struggle to grow.

Related: Net revenue retention, MRR

Net revenue retention

Also known as NRR, net dollar retention

Net revenue retention is the percentage of recurring revenue retained from existing customers over a period, after expansion, contraction and churn.

Formula
NRR = (starting MRR + expansion − contraction − churn) / starting MRR

Example: Starting at €100,000 with €12,000 expansion, €3,000 contraction and €5,000 churn gives NRR of 104 percent.

Benchmark: Above 100 percent means the existing base grows without new customers. Best-in-class B2B SaaS reaches 120 percent or more.

NRR above 100 percent is the strongest signal in subscription economics: it means the company would grow even if it never won another customer.

It is also the metric investors use to separate genuine product-market fit from acquisition spending. Heavy new-customer growth masks poor retention for a while, and NRR is where the mask slips.

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: MRR, Churn rate, Expansion revenue, SaaS quick ratio

Revenue concentration

Also known as Customer concentration risk

Revenue concentration is the share of total revenue coming from a single customer, and it measures how exposed a business is to losing one account.

Benchmark: Above 30 percent from one customer is commonly treated as a material risk in diligence.

Concentration turns recurring revenue into conditional revenue. The contract may be signed, but the company's survival now depends on a decision made inside someone else's business.

It is worth computing before it becomes urgent, because the remedies, spreading revenue or lengthening contracts, take quarters rather than weeks.

Related: MRR, Churn rate

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Costs and margins

Which costs move with sales, what each sale leaves, and where profit starts.

Gross margin

Gross margin is the percentage of revenue left after the direct costs of delivering the product.

Formula
gross margin = (revenue − cost of revenue) / revenue

Example: €40,000 of monthly revenue with €9,200 of hosting, support and payment-processing costs is a gross margin of 77 percent.

Benchmark: Software businesses typically run 70 to 85 percent. Services and hardware run considerably lower.

Gross margin decides how much of each euro of revenue is available for everything else: sales, engineering, and eventually profit.

It also belongs inside lifetime value. Computing LTV on revenue rather than gross profit overstates what a customer is worth, often by a third or more.

It is not the same as contribution margin: gross margin looks at the product as a whole and subtracts only the cost of delivering it, while contribution margin follows a single sale and subtracts everything that varies with it, commissions and payment fees included.

In support- and service-heavy businesses, most of the cost of revenue is people, so the margin depends on fully loaded employee cost (salary plus employer taxes, benefits and equipment) rather than the payslip figure. Costing delivery headcount at base salary alone overstates gross margin by several points.

How do you calculate gross margin?

Subtract the cost of revenue from revenue, then divide by revenue. For software, cost of revenue means hosting, third-party services in the product, support and payment fees. €50,000 of revenue with €9,000 of delivery costs is an 82 percent gross margin.

What is a good gross margin for SaaS?

70 to 85 percent is the normal range for software, and investors read anything below 70 as a sign the product carries hidden service or infrastructure weight. Services businesses typically run 30 to 50 percent, and hardware lower still, so cross-industry comparisons mislead.

What is the difference between gross margin and net margin?

Gross margin subtracts only the direct costs of delivering the product. Net margin subtracts everything else too: salaries, rent, marketing, tax. A company can hold an 80 percent gross margin and a deeply negative net margin, which is the standard shape of a growing startup.

Related: Contribution margin, Customer lifetime value, Unit economics

Contribution margin

Contribution margin is the money each sale leaves after its own variable costs, and it is what pays for fixed costs.

Formula
contribution margin = price − variable cost per unit
contribution margin ratio = contribution margin / price

Example: A €120 product with €45 of variable cost has a contribution margin of €75, or 63 percent of price.

Once fixed costs are covered, contribution margin becomes profit. Before that point, it is the only thing working against them.

Raising the price moves it more than cutting variable cost by the same amount, because price sits on the gross side of the subtraction.

It is often confused with gross margin, and the difference is scope: gross margin subtracts only the direct cost of delivering the product, while contribution margin subtracts every cost that varies with the sale, such as payment fees, commissions and shipping. That makes contribution margin the stricter test of whether one more sale actually helps.

Related: Break-even point, Fixed costs, Variable costs, Gross margin

Break-even point

The break-even point is the sales volume at which total contribution margin exactly covers fixed costs, so the business makes neither profit nor loss.

Formula
break-even units = fixed costs / contribution margin per unit
break-even revenue = break-even units × price

Example: €24,000 of monthly fixed costs and €75 of contribution margin per unit gives a break-even of 320 units a month.

If variable cost per unit is at or above price, there is no break-even point at any volume: each sale loses money before fixed costs are considered, and selling more makes the loss larger.

Break-even moves every time a fixed cost is added, which is why a figure worked out once in a spreadsheet stops being true within a quarter.

Related: Contribution margin, Fixed costs, Variable costs, Margin of safety

Margin of safety

Margin of safety is how far sales can fall before a business reaches its break-even point, expressed as a percentage of current volume.

Formula
margin of safety = (current units − break-even units) / current units

Example: Selling 400 units against a break-even of 320 gives a margin of safety of 20 percent.

It is the more useful of the two figures month to month, because it states the size of the cushion rather than the location of the cliff.

It shrinks with every fixed cost added, which makes it a quiet early warning that break-even analysis alone does not give.

Related: Break-even point, Contribution margin

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Growth efficiency

What growth costs, measured as one ratio.

Burn multiple

Burn multiple is the amount of cash a company burns to add one unit of new annual recurring revenue, and it measures capital efficiency in a single ratio.

Formula
burn multiple = net burn / net new ARR

Example: Burning €300,000 in a quarter while adding €200,000 of net new ARR gives a burn multiple of 1.5: €1.50 spent per recurring euro gained.

Benchmark: Under 1x exceptional · 1 to 1.5x great · 1.5 to 2x good · 2 to 3x suspect · above 3x trouble past seed.

Source: David Sacks, “The Burn Multiple” (Craft Ventures, 2020)

Related: Net burn, ARR, SaaS magic number, Rule of 40

SaaS magic number

The SaaS magic number measures sales efficiency by dividing the annualized revenue added in a quarter by the sales and marketing spend of the quarter before it.

Formula
magic number = (this quarter's revenue − last quarter's revenue) × 4 / last quarter's S&M spend

Example: Quarterly revenue grows from €500,000 to €575,000 after spending €200,000 on sales and marketing the quarter before: (75,000 × 4) / 200,000 = 1.5.

Benchmark: Lars Leckie, who coined the metric, drew the lines that are still used: above 0.75, keep investing in the go-to-market; below 0.5, fix the model before spending more; in between, look deeper before deciding.

The metric answers one question: when this company puts a euro into sales and marketing, how much recurring revenue comes back out? A magic number of 1 means a quarter's spend recreates itself as annualized revenue within a year, which is the intuition behind the 0.75 threshold: at that level the spend pays back in about 16 months, close enough to justify continuing.

The one-quarter offset is deliberate. Money spent on sales and marketing takes at least a sales cycle to show up as revenue, so this quarter's growth is credited to last quarter's spend. Companies with long enterprise cycles sometimes need a two-quarter lag for the number to make sense.

One honest caveat: the formula runs on revenue, not gross profit. A company at 60 percent gross margin recovers its spend noticeably slower than its magic number implies, which is why the ratio reads best next to CAC payback rather than instead of it.

Related: Burn multiple, CAC payback period, CAC, Rule of 40

SaaS quick ratio

The SaaS quick ratio compares the recurring revenue a company gained in a period against what it lost, so it measures growth efficiency net of the leak.

Formula
quick ratio = (new MRR + expansion MRR) / (churned MRR + contraction MRR)

Example: Adding €16,000 of new and €4,000 of expansion MRR while losing €5,000 to churn and contraction is a quick ratio of 4: four euros gained for every euro that leaked.

Benchmark: Mamoon Hamid, who introduced the metric in 2015, set 4 as the bar for a healthy early-stage SaaS company. Below 2, growth is a treadmill: most of what sales wins, churn takes back.

The ratio exists because headline growth hides its own cost. Two companies adding €10,000 of net new MRR look identical until you see that one added €12,000 and lost €2,000 while the other added €40,000 and lost €30,000. Same net result, and the second company is running much harder to stand nearly still.

It reads best alongside net revenue retention rather than instead of it: NRR watches only the existing customer base, while the quick ratio includes new business, so together they separate an acquisition problem from a retention problem.

Related: MRR, Churn rate, Net revenue retention, Expansion revenue

Rule of 40

The Rule of 40 says a healthy software company's revenue growth rate and profit margin should add up to at least 40 percent.

Formula
Rule of 40 score = revenue growth rate (%) + profit margin (%)

Example: Growing 55 percent a year at a −10 percent operating margin scores 45 and passes. Growing 15 percent at a 10 percent margin scores 25 and does not.

Benchmark: 40 is the accepted pass line. Brad Feld, who published the rule in 2015, framed it as applying from roughly $1M of ARR upward; below that scale, growth rates swing too wildly for the sum to mean much.

Source: Brad Feld, “The Rule of 40% For a Healthy SaaS Company” (2015)

Related: SaaS magic number, Burn multiple, Gross margin, ARR

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Unit economics

Whether one customer is worth more than they cost to win.

Unit economics

Unit economics are the revenues and costs of a business measured per single unit, usually one customer, to show whether the model works before scale.

The purpose is to test the model at its smallest repeatable size. If one customer loses money, more customers lose more money, and growth makes the problem larger rather than smaller.

For subscription businesses the core pair is lifetime value against acquisition cost, read alongside payback period.

At the single-customer scale this is arithmetic a founder can own. Tracking it continuously, cohort by cohort and plan against actuals, is the job FP&A tooling exists for, and it becomes worth buying only once someone owns finance as a job.

How do you calculate unit economics?

Pick the unit, usually one customer, then total what that unit brings in and what it costs. For SaaS that means lifetime value (revenue per customer times gross margin times average lifetime) against customer acquisition cost. If value exceeds cost with room to spare, the unit works.

What are good unit economics?

The common yardsticks are a lifetime value at least three times acquisition cost, and acquisition cost paid back inside 12 months. A ratio below 1:1 means every new customer loses money, and payback beyond a year strains cash even when the ratio itself looks healthy.

Why do unit economics matter for startups?

Because growth multiplies whatever the unit does. If one customer generates profit, scale compounds it; if one customer loses money, scale accelerates the loss. Checking the economics at the single-customer level shows whether the model works before you spend to grow it.

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: Customer lifetime value, CAC, LTV:CAC ratio, Contribution margin

Customer lifetime value

Also known as LTV, CLV

Customer lifetime value is the total gross profit a business expects from one customer across the whole relationship.

Formula
average lifetime = 1 / monthly churn rate
LTV = ARPA × gross margin × average lifetime

Example: €210 a month at 80 percent gross margin with 3 percent churn gives an average lifetime of 33 months and an LTV of about €5,544.

Churn does the heavy lifting. At 3 percent monthly churn the average customer stays about 33 months; at 6 percent it is 17. Halving churn does more for lifetime value than almost any price rise.

Use gross margin rather than revenue. Counting the full subscription price ignores hosting, support and payment fees, and produces a number that justifies spending the business cannot afford.

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: CAC, LTV:CAC ratio, Churn rate, Gross margin

CAC

Also known as Customer acquisition cost

CAC is the average cost of acquiring one new customer, including all sales and marketing spend for the period.

Formula
CAC = (sales spend + marketing spend) / new customers acquired

Example: €40,000 of sales and marketing producing 50 new customers is a CAC of €800.

The denominator has to be new customers only. Including renewals or expansions flatters the number, sometimes dramatically.

CAC on its own says little. It is meaningful against lifetime value, which says whether a customer is worth acquiring, and against payback period, which says whether you can afford to wait.

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: Customer lifetime value, LTV:CAC ratio, CAC payback period

LTV:CAC ratio

The LTV:CAC ratio compares the lifetime gross profit of a customer with the cost of acquiring them.

Formula
LTV : CAC = lifetime value / customer acquisition cost

Benchmark: 3:1 is the widely used target. Below 1:1 every customer loses money. Above 5:1 often means underspending on growth.

The ratio judges whether acquisition is economically sound, but it says nothing about timing. A 4:1 ratio built on a five-year payback is not fundable by a company with ten months of runway.

That is why CAC payback usually matters more to an early company: it is measured in cash and time you actually have.

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: Customer lifetime value, CAC, CAC payback period

CAC payback period

CAC payback period is the number of months of gross profit needed to recover what was spent acquiring a customer.

Formula
CAC payback = CAC / (ARPA × gross margin)

Benchmark: Under 12 months is generally considered healthy for SaaS.

Payback is the cash-flow view of acquisition. Until a customer has paid back their acquisition cost, growth consumes runway rather than creating it.

For a company without deep reserves this constrains growth more than the LTV:CAC ratio does, because it is denominated in months rather than in a multiple.

Source: David Skok, “SaaS Metrics 2.0” (Matrix Partners)

Related: CAC, LTV:CAC ratio, Runway

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These numbers are easier live than defined

Plainhub computes the core ones, runway, burn, MRR and team cost, from money you record in plain words, so they stay current. No bank logins, nothing to maintain.